Private Full Day Tour of Rome Reviews

Bill Rose -

Mr. Gordon Barr: I am forwarding you my wife and my comments on our recent Port Promotions tour with Caon as guide. Caron's service was some of the best we have ever received and we appreciate it very much. Her enthusiasm, knowledge and professional care were outstanding. Bill Rose Subject: Caron Saved the Day in Rome; Private Tour of Rome for Party of 4-Rose and Moores Caron had her very capable driver, Marco, pick us up at the port of Rome as we came ashore from our 16 day cruise. Until our arrival, Caron did not know that one of our party had a badly sprained or possibly broken leg and would need a wheel chair to even consider befinning our tour of Rome. Caron jumped on our need for a wheelchair and had one rented within the hour. On our way into Rome, Caron met us with some yummy warm pasteries and of course, a shiny new rented wheelchair. This saved the day for us and made it possible to go on with our tour of Rome. After sightseeing in the rain for a half day, we came to St Peters where we would need to stand in the rain for some time to gain entrance. Caron called it off and suggested we try to complete the tour the third day. Since we had a three day planned stay in Rome, this met our needs quite well. I want to pause and say that it would have been impossible for us to tour without the wheelchair. And, of course, Caron solved that problem in a hurry for us. On our second day, we were able to tour St Peters and other highlights of Rome on our on. On the third day, Caron came back to pick us up for the tour of the Vatican Museum. She took us to a special entry point and gained access for handicapped tourists. She didn't just drop us off, but led us through the crowd and into the Museum and showed us how to proceed with a handicap tour. We were able to tour the Sistine Chapel and a portion of the giant museum. On the fourth day, our departure day, Caron was back again at 6:30 to drive us to the airport in Rome. She drove right up to the front of the terminal where we could offload our bags and minimize the walk to the entrance to the terminal. She didn't stop here, but led us on to our airline check in desks and explained the need for further wheelchair assistance. Now, let me remind you that we had contracted only for a one day private tour of Rome highlights and related transfers. But because of circumstances of the badly sprained leg and the rain, Caron altered her plans to meet our needs. We couldn't have asked for better service and certainly wouldn't have received this special service had we taken the cruise ship transfer and excursion service. Caron made the differennce for us, and for this, we are very thankful to Port Promotions for making our tour successful. On our future travels, we certainly will look for Port Promotions and hope to get Caron again as our tour guide. Thank you, Joyce and Bill Rose

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